Last Updated: 28 June 2026

At Optiverse Works, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://optiverse.my (“Website”) or use our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Optiverse Works is a digital solutions agency providing services including:

Meta Ads Management
Google Ads Management
Website Development
AI Website Solutions
Social Media Management
Digital Marketing Consultation
Creative Design Services

Website:
https://optiverse.my

If you have any questions regarding this Privacy Policy, please contact us through our Contact page.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Request a quotation
Book a consultation
Subscribe to our newsletter
Communicate with us via email or WhatsApp

This information may include:

Full Name
Email Address
Phone Number
Company Name
Business Information
Project Requirements
Any information you voluntarily provide

We may also automatically collect technical information such as:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referral Source

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations and consultations
Deliver our services
Improve our Website and user experience
Communicate important updates
Send marketing communications (only where permitted)
Monitor website performance and analytics
Comply with legal obligations

Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to improve your browsing experience.

These may include:

Essential Cookies
Website Analytics Cookies
Performance Cookies
Advertising Cookies

We may use tools such as:

Google Analytics
Google Ads Conversion Tracking
Meta Pixel (Facebook Pixel)

These technologies help us understand website usage, improve our services, and measure advertising performance.

You may disable cookies through your browser settings; however, some Website features may not function properly.

How We Protect Your Information

We take reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

Website hosting providers
Analytics providers
Advertising platforms
Email service providers
CRM systems
Payment providers (where applicable)

These providers are required to safeguard your information and use it only for the purposes specified by us.

We may also disclose information if required by law or to protect our legal rights.

Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Respond to enquiries
Fulfil contractual obligations
Comply with legal and regulatory requirements
Resolve disputes

When your information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

Your Rights

Subject to applicable laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA), you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent (where applicable)
Request deletion of your personal information, subject to legal obligations
Contact us regarding the handling of your personal data

To exercise these rights, please contact us using the information provided on our Contact page.

Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website and services are intended for business owners and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date. Continued use of our Website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through:

Optiverse Works

Website:
https://optiverse.my

Email:
hello@optiverse.my